Reference: CDV40a
Position
Title
Reports to:
Job Base Travel
Requirements
Operation
Department
Grade Terms
1
2
3
4
5
6
7
8
9
10
Build and maintain relationships with internal and external customers identifying any shortfalls in service delivery
and ensuring issues are raised for resolution in line with Group aims and objectives.
Ensure the accuracy of all sales related documentation to ensure compliance with Group procedures and
industry best practice.
Support the sale of new properties effectively and efficiently to optimise the returns on investment in new
housing to meet the Group's development programme.
Provide advice and guidance to the business to improve understanding and awareness of legislative and
regulatory requirements for development activities to ensure the delivery of high quality, compliant and
environmentally sustainable new homes and communities for the Group.
Manage the recruitment, performance and development of quality staff to ensure strong teams are built who can
deliver in line with business needs and individual accountabilities.
SENIOR SALES EXECUTIVE
This profile is not an exhaustive list of duties and other activities may need to be carried out requiring similar
skill levels.
D4
Sales and Marketing Coordinator Manager
Key Accountabilities (All Accountabilities will be carried out in line with policies, procedures and relevant regulations
and legislation and the Group's behaviour framework)
Job
Purpose
Provide accurate and timely information on sales activity for reporting purposes and assist the finance team to
meet reporting objectives.
Scope Requirement for
working outside
normal hours
Office Based
Summary
Significant/Regular
The job holder will ensure that they fully understand and fulfil their responsibilities in respect of both health &
safety and equality & diversity at all times.
This job sits within the Development department which is responsible for the delivery and development of the
Group’s affordable housing, market sale, grant funded and regeneration programmes and projects across the
UK.
To deliver the cost effective sale of new build properties under the Group's Development programme
Corporate Services
Development
Corporate Services
Flexible approach with some weekends, evenings and Bank Holidays
Assist in the review and development of the sales process to ensure effective procedures are in place to meet
financial regulations, drive profitable practices and achieve compliance regulations.
Coordinate the relationship between the sales team and internal and external legal services providers to support
effective and efficient sales processes.
Conduct market research and analyse data to make proposals to support the sales and marketing strategies of
existing and proposed projects within the Group's development programme.
Contribute, as appropriate, to special programmes and projects in support of the Group's values and objectives
Date: 02/08/2016 Status: Final
Reference: CDV40a
Financial Responsibility
1 to 5
None
Essential Desirable
✓
✓
Essential Desirable
✓
✓
✓
✓
✓
✓
✓
✓
Essential Desirable
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Operation Budget
Makes recommendations to support financial decision making
Regional Service
Resources
Number of direct staff
Breadth of service provision
Indirect staff (Y/N)
Direct Staff (Y/N)
No
Yes
Financial Influence
Number of indirect staff
Basic Microsoft PowerPoint
Email and internet communications
Work Experience
Proven experience of working to deadlines and prioritising work loads
Some experience of managing projects with good project management skills
Basic Microsoft Excel
Working knowledge of Help to Buy regulations, consumer codes and outright sales current
practice
Working knowledge of analysing and diagnosing problems and implementing effective
solutions
Working knowledge of the application of Health and Safety legislation
Recent experience in undertaking a similar role
Experience of using SAP
Good communication skills
Experience of managing a team
Skills Required
Good understanding of written and spoken English
Ability to interpret computerised information and documentation
Literacy and numeracy equivalent to at least grade C GCSE English and Maths
Qualifications and Attainments (or knowledge and experience at an equivalent level)
Some experience of working in a customer service and or/administrative role
Intermediate Microsoft Word
Full, current driving licence
Good negotiation and presentation skills
Excellent customer service and interpersonal skills
Date: 02/08/2016 Status: Final