Grounds Maintenance & Landscape Operatives Needed

An award-winning London based Landscaping company is busy with new contracts for high end residential and commercial projects throughout West and South-West London.

Candidates should have Hard Landscaping and Soft Landscaping skills and preferably a Full Clean Driving License.

Depending on experience the starting salary is between £22k - £26k, there is plenty of work and lots of room for development.

Roles vary but will include a variation of some of these duties;

Paving, Fencing, Decking, Turfing, Trimming, Bedding, the use of Petrol/Electric Tools, general Grounds Maintenance.

We are looking for hard working, polite individuals who will be a credit to the company brand and the company image – we work on referral work so the candidates must always be professional and diplomatic with the clients, and their colleagues.

There is always room for development for the hard working and those willing to learn.

Assistant Landscape Estimator - Near Maidenhead [Starting at circa £30k]

An award winning Hard & Soft Landscaping company is looking for an Assistant Estimator, who’ll be working in the South of England with a company that is expanding and offering exciting growth over the next few years. This is an opportunity to join our Estimating team at our head office near Maidenhead.

The ideal candidate will be assisting the Senior Estimator in preparing and submitting soft and hard landscaping tenders and will have a professional and proactive approach. You will be an effective communicator and be willing to learn new skills in tender preparation.

This role would suit a candidate with experience in a similar role with the ability to take ownership of their day to day responsibilities.

Day to day responsibilities will include:

• You will accurately measure PDF drawings using software such as Bluebeam, produce tender documents for pricing purposes, which reflect the requirements of the client in accordance with specifications.
• Price detailed soft and hard landscaping bills of quantities ready for submittal.
• Identifying areas of risk during the tender process and present them to the Senior Estimator and Managing Director.
• Attend Site visits and tender meetings with clients as required.
• Updating the tender register with new enquires and keeping records up to date.
• Chasing clients for updates on our bid submissions.
• Maintaining strong and professional working relationships with existing clients and helping to build new relationships with new clients.

Skills & Experience

• Educated to Degree/OND/HND or similar in construction, quantity surveying, hard or soft landscape construction, Horticulture is desirable.
• Experience in preparing and submitting Soft/Hard Landscaping or groundwork tenders.
• Microsoft Office skills and experience (Outlook, Excel, Word, PowerPoint) and basic IT skills are essential.
• Good organisational skills and time management to help meet tender deadlines.
• Good communication skills.
• Excellent attention to detail.
• Full Clean driving licence.

Job Type: Full-time.

Senior Landscape Operations Manager – Near Maidenhead – Circa £60k

An award winning Soft & Hard Landscape company are expanding and are in need of an experienced Senior Ops Manager with Landscaping experience. Their core business centres on Commercial landscape construction and maintenance. Project Values range from £100K - £10. The core business is landscape construction for Developers and Large Main Contrators it is our aim to extend this market through the appointment of a Senior Operations Manager

Existing Clients include:

• Berkeley Group – all sub companies of the group
• Wates Construction
• Sisk
• Multiplex
• Barratt Homes
• Ecoworld
• Sir Robert McAlpine
• ISG
• Mount Anvil

The key markets to be targeted for future growth are:

• Local Authority park renovations
• Canary Wharf Contractors
• Development works UK wide other than existing South East Market
• Royal Parks contract works
• Commercal Landscaping works – commercial properties/Business Parks

Key Responsibilities

• Maintain an in-depth knowledge of each of our pending and active projects including, the scope of works, programme, tender documentation and contract particulars
• Production of contract programmes; monitoring, amending and updating project operations accordingly and advising of any potential delays to the client team
• Preparation of contract budgets; detailed cost plans; bills of quantities and procurement plans
• Championing of and ensuring compliance with our site-specific company policies and procedures
• Ensuring that all projects are managed effectively and safely to comply with all aspects of the current health and safety regulations
• Responsible for ensuring and maximising profitability of contracts and delivery of works on time.
• Leading the supervisors in presenting and mentoring on the delivery of toolbox talks
• Ensuring that sites are managed in a clean, safe and tidy manner
• Sourcing of materials, negotiating keen prices and placing orders as required
• Mentoring others in the adherence to the Company’s procedures and quality practices
• Managing the quality of the delivery of the projects to ensure that the good name of and the reputation of the Company is maintained and enhanced
• Promotion of the Company at all times
• Tender for and build up a new arm to the business in the area of remit in the above section of Key Markets for growth

Person Specification

• Professional in approach
• CSCS Card
• SMSTS
• Understand Health and Safety compliance / ISOH Regulations??
• Full clean UK driving licence
• Experience managing a team
• Landscape Qualifications

JOB DESCRIPTION

Job Title:      Senior Contracts / Operations Manager

Department:      Grounds Maintenance

Location: Leatherhead

Reports to:     Operations Director

Salary Range:   £35,000 - £70,000 (Depending on experience), with bonus, car, phone, I pad and opportunity to become director/shareholder

JOB OUTLINE

This is a diverse role that ensures that no two days are the same!

To provide effective management of group activities to include:

• Landscape Improvement & Installation across the SE
• Japanese Knotweed excavations mainly across the SE but can be Nationwide
• Winter maintenance to include gritting and snow clearance across the SE but can be Nationwide
• Bulk Waste removal across the SE

The role will oversee day-to-day operations with full accountability and responsibility for service delivery.

Main Duties and Responsibilities:

• Provide leadership and support to operational teams to ensure delivery of department objectives.
• Timely preparation & delivery of tender & quotation submissions.
• Project planning, organisation & service delivery.
• Manage the booking in of works via our bespoke ‘Works Scheduling’ system.
• Ensuring projects are delivered on time, on budget & to contract specification.
• Managing your projects & the client journey from sales to handover.
• Ensuring companies quality standards are maintained.
• Ensuring adherence to the companies Health & Safety policies and procedures.
• Management of on-site Health & Safety to include preparation & submission of RAMS.
• Liaising with the client, maintaining good relations, & ensuring that any agreed remedials are completed to the client’s satisfaction.
• Responsibility for the financial performance of all projects, including resource scheduling & procurement.
• Pre-mobilisation site inspection and survey including risk assessments and site-specific instructions.
• Day to Day responsibility for the Operations Team, including appraisals and inductions.
• Efficient use & management of company resources.
• Full P & L responsibility
• Provision of detailed monthly service delivery and forecast reports for review by company directors.
• Develop & build a team structure to ensure sustainable growth in line with company targets.
• Research and implement new ways of working to improve efficiency and reduce costs.
• Build a network of reliable sub-contractors & suppliers to assist when required with programme delivery.
• Regular review sub-contractor and supplier pricing & performance.

• Manage equipment, machinery & vehicle allocation to include service & repairs.

• Promote other group departments by Cross Selling services at every opportunity.
• Undertake any other duties appropriate to the position, which contribute to the purpose and objectives of the brand.

Key Skills and Behaviours:

• Minimum 3 years’ experience in Operations Management.
• Exceptional Industry Supply Chain experience.
• Management within a customer facing environment.
• Successful improvements in KPI and Operational performance.
• Business & Budget Management.
• Experience in Soft Landscaping or Grounds Maintenance, good plant knowledge.
• An effective Team Leader with demonstrable Operation Management experience
• Strong interpersonal and communication skills
• Financially literate with experience of managing projects and resources in line with budgets.
• IT literate with a good knowledge of MS Office applications and able to learn and grow our bespoke scheduling software.
• An understanding of the practical, technical, financial, & qualitative requirements of a project.
• Excellent organisation and time management skills – Multi service company so needs to be able to spin plates.
• Strong leadership skills and takes ownership.
• High attention to detail
• Determination to deliver a high quality and reliable service with a ‘Right First Time‘ approach.
• Dynamic and able to move with the times within a fast-paced growing company
• Embrace change and technology
• Innovative and forward thinking
• Problem solver with proactive solutions
• Committed and hungry to progress

Additional Package detail:

Holiday Entitlement: 25 days plus Bank Holidays.

Birthdays Off

Company Vehicle: Company van (VW Caddy or similar with Company Livery)

Laptop: Provided.

Mobile Phone: Provided

Area Manager: Oxfordshire Berkshire Bedfordshire

Candidate must have prior knowledge and experience within the Grounds Maintenance / Landscaping / Arboriculture or the other main core services.

*Core services delivered to clients include (but not limited to): Grounds Maintenance, Arboriculture, Waste management, Pest Control, Winterisation and Interiors

Job Purpose

1. To manage the daily operations of the area and delivery of core services*; encompassing contract performance, delivery of client/s requirements, resource planning, people management, safety conformance and financial process compliance.

Key Accountabilities

1. Quality, Health & Safety

1. To understand and comply with standards set in the Company quality system
2. Ensure adherence with company standards such as risk assessments and COSHH
3. Take ownership for the QHSE standards at depot/work locations
4. Responsible for overseeing induction processes for all area teams; including initial and regular safety and machinery training and issue/maintenance of PPE and safety equipment
5. Role model a positive safety culture; ensuring timely reporting of near misses, accidents and incidents, carrying out investigations as required

1. Financial Compliance and Control
   1. To understand and operate within the Company’s financial procedures
   2. Review and monitor (with RD) cost and expenditure across the area to ensure budget targets are met
   3. Track and solve any issues relating to over expenditure and threats to budget targets

1. Operational Performance & Delivery
   1. Deliver services to specification and budget, meeting customer requirements and deadlines
   2. Identify and execute opportunities for extra works
   3. Manage and plan work schedules for area teams to achieve optimum resource utilisation and maximum outputs
   4. Manage the usage and deployment of assets across the area to minimise incremental spend and maximise usage
   5. Understand and comply with procedures set by the central Fleet department in order to manage area fleet effectively

1. Customer Service
   1. Proactive communication with Area clients to resolve operational matters and maintain a positive relationship
   2. Attend contract management or progress meetings with clients as required
   3. Understand and adhere to the company’s complaints resolution and Customer contact procedures
   4. Refer significant business development/sales opportunities to Regional Director/Commercial Director
   5. Act as a local ambassador for our brand and the services it delivers

1. People Management
   1. Retain oversight of the performance and productivity of all area teams
   2. Manage the recruitment and selection of operational employees according to the standard company process
   3. Carry out periodic resource planning, making value for money decisions regarding seasonal resources and agency resources
   4. Manage, along with Supervisors, sickness absence, capability and employee relations matters and seek support from HR as required
   5. Manage compliance with training standards set for operational roles and consider capability in resource planning decisions
   6. Manage the submission of timesheets to payroll, providing management oversight and approval if collated by Supervisors/Team Leaders

People management responsibilities

X direct reports; Supervisors, Team Leaders, Fitter (Indirect Area headcount of x)

Key contacts/relationships/stakeholders managed

Client representatives

Area Managers, Supervisors, Team Leaders

Regional Directors

Suppliers and Sub-contractors

Person Specification

Business Knowledge and Experience

• Experienced operational manager, ideally obtained within a delivery organisation with geographically dispersed teams
• Demonstrable experience of managing daily client/customer relationships and service provision
• Experience of working with contract specifications and planning resources in response
• Experience of implementing and embedding new contracts, familiarity with TUPE processes is beneficial
• Experience of operational asset management (e.g. plant, fleet, machinery) within field-based operations

Functional / Technical Skills

• Health & Safety qualification, IOSH or equivalent
• IT literacy in basic Microsoft packages (Word, Excel, PowerPoint, Outlook)
• Basic financial management skills

Values and Behaviours

Embrace the organisation’s values and model associated behaviours:

• Honesty: We behave with the highest levels of integrity and transparency, always.
• Excellence: We exceed client and employee expectations at every opportunity
• Approachability: We are easy to communicate with, creating a culture where trust, confidence and ideas can flow
• Reliability: We always provide a dependable service, holding ourselves accountable for results
• Teamwork: We build positive and motivated teams with family spirit, that are empowered, diverse and inclusive

Health & Safety

LEADERS & PEOPLE MANAGERS

Embed safety across all areas of your responsibility. Engage and collaborate as appropriate with others in the business, clients and contractors to promote health and safety. Support the evolution of a culture that follows fair rules effectively, encourages honesty and welcomes the opportunity to learn from incidents and near misses.