Job Description

🌟 Estate Services Team Leader – East London

💷 £19.92/hour | ⏰ 35 hours/week | 📍 East London

Are you a reliable and enthusiastic Team Leader looking for your next opportunity in a great working environment? We’re hiring on behalf of a respected client who’s looking for hands-on leaders to ensure their estates are clean, safe, and well maintained.

🔧 Your Role:

As an Estate Services Team Leader, you'll be responsible for both team supervision (40%) and operational cleaning duties (60%). This role requires someone who can lead by example, keep things running smoothly, and maintain high service standards for residents.

🧹 Main Responsibilities

👥 Leadership & Team Management

• ✅ Supervise and support a team of Estate Services Operatives

• ✅ Oversee caretaking, bulk waste removal, and minor maintenance

• ✅ Complete timesheets, sick forms & conduct performance reviews

• ✅ Lead team meetings and 1:1s, ensuring quality and resolving issues

🧼 Operational Duties

• 🧽 Clean communal areas (stairwells, foyers, car parks, etc.)

• 🗑️ Maintain lifts, signage, bins, and estate fixtures

• 🐾 Remove litter, dog waste, and drug-related materials safely

• 🧯 Handle deep cleans and refuse area rotation

• 🌱 Remove weeds and plant waste from hard surfaces

• 🔧 Report and carry out minor repairs

• ❄️ Clear snow and apply salt during bad weather for safe access

• 🚛 Assist with bulk refuse removal

📋 Monitoring & Inspection

• 🎯 Maintain high standards of estate services and customer care

• 🔍 Track and follow up on repair requests and partner performance

• 🛠️ Keep maintenance logs and equipment records updated

🤝 Collaboration & Support

• 📞 Work closely with Housing Managers and internal teams

• 🧑‍💼 Support the Estate Services Manager with service improvements

• 🪪 Step in for the Manager when needed

• 🏘️ Attend resident forums and meetings as required

🕒 Working Hours

• 📆 35 hours/week (7-hour shifts between 8am–6pm on a rota)

• 📅 Weekend duty: 1 in every 4 weekends (with time off in lieu)

• 💸 Please note: Overtime and travel expenses are not covered